Customer Support
For product questions, access issues, or general inquiries about Verdant Moss & Terrariums.
customerreequest@gmail.comReply within 24–48 hours
Refund Requests
To request a refund, please follow the instructions on our Refund Policy page. You may also request directly through your Digistore24 order receipt.
View Refund Policy →60-day guarantee
Billing & Payment Issues
All payments are securely processed by Digistore24 GmbH, our authorized reseller and payment provider.
For billing questions, duplicate charges, or payment-related issues, please contact Digistore24 directly at digistore24.com or via your order receipt email.
Business Details
Trade Name Daiane Silva
Product Verdant Moss & Terrariums
Phone +55 27 99506 3340
Address Recanto Das Seringueiras, Alto Jaboti
Guarapari – ES, Brazil
Guarapari – ES, Brazil
Reseller Digistore24 GmbH — authorized reseller & payment processor